Terms and conditions

These terms and conditions ("Agreement") sets forth the general terms and conditions of your use of the 50languages.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). The Privacy policy, Disclaimer, Acceptable use policy, Cookie policy, DMCA policy, Refund policy, Lesson policy, Teacher policy and Payment policy form an integral part of our Terms and Conditions (“Terms”) of the Website. This Agreement is legally binding between you ("User", "you" or "your") and 50LANGUAGES LLC ("50LANGUAGES LLC", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and 50LANGUAGES LLC, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Accounts and membership

You must be at least 18 years of age to use the Website and Services. By using the Website and Services and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

User content

We do not own any data, information or material (collectively, "Content") that you submit on the Website in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor and review the Content on the Website submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable. You also grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose.

Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free trial basis, payment may be required after the free trial period ends, and not when you enter your billing details (which may be required prior to the commencement of the free trial period). If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated.

Third party services

If you decide to enable, access or use third party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against 50LANGUAGES LLC with respect to such other services. 50LANGUAGES LLC is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting 50LANGUAGES LLC to disclose your data as necessary to facilitate the use or enablement of such other service.

Backups

We perform regular backups of the Website and its Content, however, these backups are for our own administrative purposes only and are in no way guaranteed. You are responsible for maintaining your own backups of your data. We do not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly. We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty.

Links to other resources

Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Website may be "affiliate links". This means if you click on the link and purchase an item, 50LANGUAGES LLC will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website and Services. Your linking to any other off-site resources is at your own risk.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.

Intellectual property rights

"Intellectual Property Rights" means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by 50LANGUAGES LLC or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with 50LANGUAGES LLC. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of 50LANGUAGES LLC or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of 50LANGUAGES LLC or third party trademarks.

Disclaimer of warranty

You agree that such Service is provided on an "as is" and "as available" basis and that your use of the Website and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will 50LANGUAGES LLC, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of 50LANGUAGES LLC and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to 50LANGUAGES LLC for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Indemnification

You agree to indemnify and hold 50LANGUAGES LLC and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services or any willful misconduct on your part.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Florida, United States without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of United States. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Florida, United States, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Assignment

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.

Changes and amendments

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to 50support@50languages.com

This document was last updated on March 1, 2023

Disclaimer

This disclaimer ("Disclaimer") sets forth the general guidelines, disclosures, and terms of your use of the 50languages.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Disclaimer is a legally binding agreement between you ("User", "you" or "your") and 50LANGUAGES LLC ("50LANGUAGES LLC", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. If you are entering into this Disclaimer on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Disclaimer, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Disclaimer, you must not accept this Disclaimer and may not access and use the Website and Services. You acknowledge that this Disclaimer is a contract between you and 50LANGUAGES LLC, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Representation

Any views or opinions represented on the Website belong solely to the content creators and do not represent those of people, institutions or organizations that 50LANGUAGES LLC or creators may or may not be associated with in professional or personal capacity, unless explicitly stated. Any views or opinions are not intended to malign any religion, ethnic group, club, organization, company, or individual.

Content and postings

You may not modify, print or copy any part of the Website and Services. Inclusion of any part of the Website and Services in another work, whether in printed or electronic or another form or inclusion of any part of the Website and Services on another resource by embedding, framing or otherwise without the express permission of 50LANGUAGES LLC is prohibited.

You may submit new content and comment on the existing content on the Website. By uploading or otherwise making available any information to 50LANGUAGES LLC, you grant 50LANGUAGES LLC the unlimited, perpetual right to distribute, display, publish, reproduce, reuse and copy the information contained therein. You may not impersonate any other person through the Website and Services. You may not post content that is defamatory, fraudulent, obscene, threatening, invasive of another person's privacy rights or that is otherwise unlawful. You may not post content that infringes on the intellectual property rights of any other person or entity. You may not post any content that includes any computer virus or other code designed to disrupt, damage, or limit the functioning of any computer software or hardware.

Compensation and sponsorship

The Website and Services accepts forms of advertising, sponsorship, paid insertions or other forms of compensation. On certain occasions 50LANGUAGES LLC may be compensated to provide opinion on products, services, websites and various other topics. The compensation received may influence the advertising content, topics or posts made on the Website. Sponsored content, advertising space or post may not always be identified as paid or sponsored content. Some of the links on the Website may be "affiliate links". This means if you click on the link and purchase an item, 50LANGUAGES LLC will receive an affiliate commission. Furthermore, 50LANGUAGES LLC is a participant in the Amazon Associates program, an affiliate advertising program designed to provide a means to earn advertising fees by advertising and linking to Amazon properties.

Reviews and testimonials

Testimonials are received in various forms through a variety of submission methods. The testimonials are not necessarily representative of all of those who will use the Services, and 50LANGUAGES LLC is not responsible for the opinions or comments posted on the Website, and does not necessarily share them. All opinions expressed are strictly the views of the poster or reviewer.

The testimonials displayed are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity, or shortened in cases where the original testimonial included extraneous information of no relevance to the general public. Testimonials may be reviewed for authenticity before they are posted for public viewing.

Indemnification and warranties

While we have made every attempt to ensure that the information contained on the Website is correct, 50LANGUAGES LLC is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information on the Website is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied. In no event will 50LANGUAGES LLC, or its partners, employees or agents, be liable to you or anyone else for any decision made or action taken in reliance on the information on the Website, or for any consequential, special or similar damages, even if advised of the possibility of such damages. Information on the Website is for general information purposes only and is not intended to provide any type of professional advice. Please seek professional assistance should you require it. Furthermore, information contained on the Website and any pages linked to and from it are subject to change at any time and without warning.

Changes and amendments

We reserve the right to modify this Disclaimer or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Disclaimer on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

Acceptance of this disclaimer

You acknowledge that you have read this Disclaimer and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Disclaimer. If you do not agree to abide by the terms of this Disclaimer, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Disclaimer or wish to contact us concerning any matter relating to it, you may send an email to support@50languages.com

This document was last updated on November 15, 2020

Acceptable use policy

This acceptable use policy ("Policy") sets forth the general guidelines and acceptable and prohibited uses of the 50languages.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User", "you" or "your") and 50LANGUAGES LLC ("50LANGUAGES LLC", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and 50LANGUAGES LLC, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Prohibited activities and uses

You may not use the Website and Services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this Policy:

Distributing malware or other malicious code.
Disclosing sensitive personal information about others.
Collecting, or attempting to collect, personal information about third parties without their knowledge or consent.
Distributing pornography or adult related content.
Promoting or facilitating prostitution or any escort services.
Hosting, distributing or linking to child pornography or content that is harmful to minors.
Promoting or facilitating gambling, violence, terrorist activities or selling weapons or ammunition.
Engaging in the unlawful distribution of controlled substances, drug contraband or prescription medications.
Managing payment aggregators or facilitators such as processing payments on behalf of other businesses or charities.
Facilitating pyramid schemes or other models intended to seek payments from public actors.
Threatening harm to persons or property or otherwise harassing behavior.
Purchasing any of the offered Services on someone else’s behalf.
Misrepresenting or fraudulently representing products or services.
Infringing the intellectual property or other proprietary rights of others.
Facilitating, aiding, or encouraging any of the above activities through the Website and Services.

System abuse

Any User in violation of the Website and Services security is subject to criminal and civil liability, as well as immediate account termination. Examples include, but are not limited to the following:

Use or distribution of tools designed for compromising security of the Website and Services.
Intentionally or negligently transmitting files containing a computer virus or corrupted data.
Accessing another network without permission, including to probe or scan for vulnerabilities or breach security or authentication measures.
Unauthorized scanning or monitoring of data on any network or system without proper authorization of the owner of the system or network.

Service resources

You may not consume excessive amounts of the resources of the Website and Services or use the Website and Services in any way which results in performance issues or which interrupts the Services for other Users. Prohibited activities that contribute to excessive use, include without limitation:

Deliberate attempts to overload the Website and Services and broadcast attacks (i.e. denial of service attacks).
Engaging in any other activities that degrade the usability and performance of the Website and Services.

No spam policy

You may not use the Website and Services to send spam or bulk unsolicited messages. We maintain a zero tolerance policy for use of the Website and Services in any manner associated with the transmission, distribution or delivery of any bulk e-mail, including unsolicited bulk or unsolicited commercial e-mail, or the sending, assisting, or commissioning the transmission of commercial e-mail that does not comply with the U.S. CAN-SPAM Act of 2003 ("SPAM").

Your products or services advertised via SPAM (i.e. Spamvertised) may not be used in conjunction with the Website and Services. This provision includes, but is not limited to, SPAM sent via fax, phone, postal mail, email, instant messaging, or newsgroups.

Sending emails through the Website and Services to purchased email lists ("safe lists") will be treated as SPAM.

Defamation and objectionable content

We value the freedom of expression and encourage Users to be respectful with the content they post. We are not a publisher of User content and are not in a position to investigate the veracity of individual defamation claims or to determine whether certain material, which we may find objectionable, should be censored. However, we reserve the right to moderate, disable or remove any content to prevent harm to others or to us or the Website and Services, as determined in our sole discretion.

Copyrighted content

Copyrighted material must not be published via the Website and Services without the explicit permission of the copyright owner or a person explicitly authorized to give such permission by the copyright owner. Upon receipt of a claim for copyright infringement, or a notice of such violation, we may, at our discretion, run an investigation and, upon confirmation, may remove the infringing material from the Website and Services. We may terminate the Service of Users with repeated copyright infringements. Further procedures may be carried out if necessary. We will assume no liability to any User of the Website and Services for the removal of any such material. If you believe your copyright is being infringed by a person or persons using the Website and Services, please get in touch with us to report copyright infringement.

Security

You take full responsibility for maintaining reasonable security precautions for your account. You are responsible for protecting and updating any login account provided to you for the Website and Services. You must protect the confidentiality of your login details, and you should change your password periodically.

Enforcement

We reserve our right to be the sole arbiter in determining the seriousness of each infringement and to immediately take corrective actions, including but not limited to:

Suspending or terminating your Service with or without notice upon any violation of this Policy. Any violations may also result in the immediate suspension or termination of your account.
Disabling or removing any content which is prohibited by this Policy, including to prevent harm to others or to us or the Website and Services, as determined by us in our sole discretion.
Reporting violations to law enforcement as determined by us in our sole discretion.
A failure to respond to an email from our abuse team within 2 days, or as otherwise specified in the communication to you, may result in the suspension or termination of your account.

Suspended and terminated User accounts due to violations will not be re-activated.

Nothing contained in this Policy shall be construed to limit our actions or remedies in any way with respect to any of the prohibited activities. We reserve the right to take any and all additional actions we may deem appropriate with respect to such activities, including without limitation taking action to recover the costs and expenses of identifying offenders and removing them from the Website and Services, and levying cancellation charges to cover our costs. In addition, we reserve at all times all rights and remedies available to us with respect to such activities at law or in equity.

Reporting violations

If you have discovered and would like to report a violation of this Policy, please contact us immediately. We will investigate the situation and provide you with full assistance.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to it, you may send an email to abuse@50languages.com

This document was last updated on November 15, 2020

DMCA policy

This Digital Millennium Copyright Act policy ("Policy") applies to the 50languages.com website ("Website" or "Service") and any of its related products and services (collectively, "Services") and outlines how 50LANGUAGES LLC ("50LANGUAGES LLC", "we", "us" or "our") addresses copyright infringement notifications and how you ("you" or "your") may submit a copyright infringement complaint.

Protection of intellectual property is of utmost importance to us and we ask our users and their authorized agents to do the same. It is our policy to expeditiously respond to clear notifications of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act ("DMCA") of 1998, the text of which can be found at the U.S. Copyright Office website.

What to consider before submitting a copyright complaint

Please note that under 17 U.S.C. § 512(f), you may be liable for any damages, including costs and attorneys’ fees incurred by us or our users, if you knowingly misrepresent that the material or activity is infringing. If you are unsure whether the material you are reporting is in fact infringing, you may wish to contact an attorney before filing a notification with us.

We may, at our discretion or as required by law, share a copy of your notification or counter-notification with third parties. If you are concerned about your information being forwarded, you may wish to hire an agent to report infringing material for you.

Notifications of infringement

If you are a copyright owner or an agent thereof, and you believe that any material available on our Services infringes your copyrights, then you may submit a written copyright infringement notification ("Notification") using the contact details below pursuant to the DMCA by providing us with the following information:

Identification of the copyrighted work that you claim has been infringed, or, if multiple copyrighted works are covered by this Notification, you may provide a representative list of the copyrighted works that you claim have been infringed
Identification of the infringing material and information you claim is infringing (or the subject of infringing activity), including at a minimum, if applicable, the URL or URLs of the web pages where the allegedly infringing material may be found.
Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an e-mail address.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner's agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
A physical or electronic signature (typing your full name will suffice) of the copyright owner or a person authorized to act on their behalf.

All such Notifications must comply with the DMCA requirements. You may refer to a DMCA takedown notice generator or other similar services to avoid making mistake and ensure compliance of your Notification.

Filing a DMCA complaint is the start of a pre-defined legal process. Your complaint will be reviewed for accuracy, validity, and completeness. If your complaint has satisfied these requirements, our response may include the removal or restriction of access to allegedly infringing material as well as a permanent termination of repeat infringers’ accounts.

If we remove or restrict access to materials or terminate an account in response to a Notification of alleged infringement, we will make a good faith effort to contact the affected user with information concerning the removal or restriction of access.

Notwithstanding anything to the contrary contained in any portion of this Policy, 50LANGUAGES LLC reserves the right to take no action upon receipt of a DMCA copyright infringement notification if it fails to comply with all the requirements of the DMCA for such notifications.

The process described in this Policy does not limit our ability to pursue any other remedies we may have to address suspected infringement.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page.

Reporting copyright infringement

If you would like to notify us of the infringing material or activity, you may send an email to legal@50languages.com

This document was last updated on November 15, 2020

Lesson policy

Problem with a Lesson

We ask teachers and students to solve any issue between them in a kind and respectful way by mutual agreement and understanding.
If there is a problem between a student and a teacher that cannot be solved between them, both parties must provide screenshots including date and time as evidence. This evidence has to be uploaded on the 50LANGUAGES platform.
All decisions taken by our 50LANGUAGES staff are final. By accepting this Teaching Policy teachers and students agree that they will not challenge any 50LANGUAGES decision in a conflict.

Student's delay

If a student arrives too late:
The teacher must be available online for teaching throughout the booked lesson. Teachers are not expected to make up for the time lost due to students’ delay and they do not have to continue teaching beyond the official end time.
If the teacher leaves his/her computer while waiting for the student:
Teacher must send a message to the student to let him/her know that teacher will be back at his/her computer in a few minutes.
If a student does not attend a lesson:
The teacher has the right to be paid in full. However, if the student has had an accident, an emergency, or an honest misunderstanding, the teacher can allow the student to make a new appointment.

Teacher's delay

If a teacher does not show up or arrives too late:
A student has the right to cancel any lesson if the teacher is more than 5 minutes late. In this case the student does not have to wait any longer but has to provide evidence by screenshot that the teacher was not online. The fees will then be transferred back to the student’s wallet.
In case of a foreseeable delay we ask teachers to inform the student immediately and ask for some additional teaching time. If teachers are unpunctual as a habit this should show in their ratings.

Cancellation by Student

More than 24 hours before lesson start time:
Students can cancel free of charge but on the 50LANGUAGES platform only. The amount paid goes back to student’s wallet.
Less than 24 hours before lesson start time:
Free cancellation is only possible if both the student and the teacher agree to this on the 50LANGUAGES platform. Otherwise the amount paid goes to the teacher’s wallet.

Cancellation by Teacher

A teacher cannot cancel a confirmed lesson. In case of an emergency the teacher has to contact the student as soon as possible to explain the situation and ask for rescheduling the lesson. The student has the right to refuse rescheduling.

Rescheduling

Rescheduling of a confirmed lesson can be done if both the student and the teacher agree to it on the 50LANGUAGES platform.

Teacher policy

This teacher policy (“Teacher Policy”) forms an integral part of the Terms and Conditions (“Terms”) of the Website. You must read and understand this policy. By registering and providing your services as a Teacher, you agree to and will be bound by the Teacher Policy. You must neither register Yourself as a Teacher (as defined in the Terms) nor provide Your services in any other manner on the Website in case You do not expressly accept this Teacher Policy in its entirety.

This Teacher Policy explains and sets forth the terms with respect to the registration of Teachers and offering of teacher services on the Website. This Teacher Policy governs the relationship between ‘50Languages LLC’ (hereinafter referred to as the "Company") and a Teacher (hereinafter referred to as “You”, “Your”, “User”), and shall define the rights, obligations and responsibilities of the Company and Teacher. This Teacher Policy shall be read coherently with the Payment Policy of the Website.

This Teacher Policy, as updated or modified from time to time, constitutes a binding agreement between You and Company. You must read, understand, agree to, and be bound by the Teacher Policy and must not provide the teacher services, in any manner, in case You do not expressly accept this Teacher Policy in its entirety.

REGISTRATION

You understand that to be a teacher on the Website and to offer personalized tutorial sessions (“Session(s)”), You must register Yourself as a Teacher on the Website (“Registration”) by setting up Your membership account. The Registration workflow and processes shall be as specified on the relevant registration page(s) on the Website.

To proceed with Registration, You may be asked to submit the required information and documents to the Company. Such information may include, but not be limited to, Your personal information such as Your name, date of birth, educational background, etc. and may include identity documents such as Your passport and other official documents.

Your Registration as a Teacher on the Website shall be subject to approval (“Approval”) of the Company after a review of requisite information and documents submitted by You,.

You hereby agree and confirm that the Company may use the information and documents You submit for verification of Your identity and background from third-party sources such as Sum＆Substance (https://sumsub.com) and others, and the Company may submit such information and documents to such third-party sources to which You shall have no objection whatsoever.

You understand and agree that the Company has no control over the use of aforesaid information and documents by said third-party sources, and therefore, the Company shall not be responsible for the same in any manner. Accordingly, You are advised to use Your discretion while submitting the said information and documents with the Company, and proceeding with the Registration. You are further advised to peruse the terms and conditions of such third-party sources on Your own and take decisions accordingly, without holding the Company liable in any manner for any purpose whatsoever.

You acknowledge and agree that the Company has no control over the reliability of the application of verification processes and verification results issued by such third-party sources. The Company shall accept or reject such verification results Furthermore, You hereby agree that the purpose of the aforementioned verification is to enable the Company to review Your application for Registration, and the Company shall not be obligated to disclose such verification results to You.

Your Registration shall be successful upon Approval by the Company, and the decision will be communicated to you by means of an email.

You understand and agree that the Company shall accept or reject Your Registration at its sole discretion, and You shall have no right to contest or challenge the same in any manner whatsoever.

ACCOUNT SETUP

After a successful Registration, You will be given access to Your dedicated membership account on the Website (“Teacher Account”). Your Teacher Account all relevant information concerning Your activities on the Website, including Session(s). Additionally, Your Teacher Wallet (as defined in the Payment Policy of the Website) shall be linked with Your Teacher Account for the management of Credits (as defined in the Payment Policy of the Website).

You are required to create a public profile (“Teacher Profile”) on the Website, whereby You shall provide a brief introduction about Yourself and a description of Your services, Sessions, and other relevant information.

The Teacher Profile shall specify Your available time slots for Session(s), the applicable Session Fee (as defined in the Payment Policy of the Website), and/or any other information to enable Students to take decisions regarding the Session(s). Additionally, the Teacher Profile may contain feedback from the Students previously completed Sessions. You agree that You may not have any access to manage such feedback. However, You may make a specific request to the Company concerning feedback, about which the Company may decide at its sole discretion.

Without prejudice to the foregoing, Your Teacher Profile the following:
any of Your personal information including Your contact details, social media accounts;
any reference to any third-party services, software, or applications;
any description that may be construed by the Company as depicting intention to commit fraud, circumventing the Website, enticement towards positive feedback, offering Session(s) or any other services free of cost or through any mechanism not allowed on the Website;
any other be restricted or prohibited by the Company from time to time.

The Teacher Profile may be reviewed by the Company from time to time, and the Company reserves the right to suggest any changes, including changes in any description in the Teacher Profile in compliance with Terms and other policies of the Company. You hereby agree to comply with such suggestions and immediately make the necessary changes.

SESSION PRICING AND PAYMENTS

The Teacher shall be responsible for deciding the Session Fee (as defined in the Payment Policy of the Website) for each of the Sessions offered

The Session Fee must be quoted within the fee range (“Fee Range”) as may be notified by the Company from time to time. The Fee Range shall comprise a minimum fee below which a Session Fee cannot be quoted, and a maximum fee above which the Session Fee cannot be quoted.

The Session Fee may be quoted by the Teacher after taking into account various such as duration of a Session, number of Sessions (in case of any package), and the language involved

The Company the right to revise the Fee Range from time to time without any prior communication to the Teacher. However, such Fee Range shall not adversely affect Session Fee for any Session that has already been reserved by a Student under the Terms.

Revenue Sharing

The Payment Policy of the Website governs the revenue sharing, the payments to be made to the Teachers for offering Sessions on the Website, and also other payment terms.

ROLES AND RESPONSIBILITIES

You hereby agree that You the following roles and responsibilities:
To keep Your Teacher Profile updated on a real-time basis to display Your actual availability information on Your calendar, vis-a-vis, offering Sessions;
To accept or reject the Sessions request from Students 12 (twelve) hours before the lesson takes place. (Students must book at least 24 hours in advance.)
To make Yourself available, and conduct the Session at the scheduled date and time;
To wait for the Students until the end of the lesson duration in the event a Student is late. You are required to the Session once the Student is present, however, You are not obligated to make up for the lost time, that is to say, You shall be required to conduct the scheduled Session only for the period for which such Session is scheduled.
To ensure professionalism while conducting Sessions, and ensure a quality of service corresponding to standard expected of Your industry.
To actively and promptly respond to the communications from the Students and the Company;
To regularly check Your Teacher Account for any Session requests from Students, or any updates regarding any other communication from Students;
To keep and maintain the records of all communications with the Students;
To keep all aspects of Your Teacher Profile updated at all times to display true and current information;
Any other roles and responsibilities that may be required by the Company regarding the Teacher services.

RESCHEDULE AND CANCELLATION TERMS

Reschedule
You may request the rescheduling of a scheduled lesson up to 24 (twenty-four) hours. Such shall be made to the Student and shall be accompanied with necessary explanations.

The Student may accept or reject such for . In case of acceptance of request, the Session shall be conducted at the rescheduled time, whereas in case of rejection, the Teacher shall conduct the Session at the time originally scheduled.

Cancellation
Without prejudice to the following, the Sessions once scheduled and confirmed shall not be canceled by a Teacher.

In the event that a scheduled Session is not conducted by the Teacher, whether or not any advance communication was made in this regard, the scheduled Session shall be rendered as having been canceled by the Teacher.

Upon cancellation of a scheduled session, the Company may initiate necessary penalty actions as may be deemed appropriate by the Company against the Teacher. Such penalty actions shall be initiated after evaluating the cancellation circumstances, including the explanations provided by the Teacher (if any), advance communications concerning cancellation (if any), previous cancellation records (if any), and other relevant facts.

The penal actions as specified hereinabove may include a suspension the Teacher Account, forfeiture of Credits in the Teacher Wallet, and others. You agree that You shall not contest or challenge any penal actions taken by the Company, however, You shall be granted a reasonable opportunity of being heard before initiation of said penal actions.

Notwithstanding anything contained herein, no penal action shall be taken against You in the case that You have made the cancellation request at any time up to 24 (twenty-four) hours before the time of the scheduled Session, and that You have also communicated with the Student providing relevant explanations within the prescribed time.

You hereby expressly agree that You shall not be entitled to any Session Fee (Credits) towards the Session canceled.

Any communications regarding rescheduling a Session or any cancellation shall only take place through the appropriate workflow specified on the relevant areas of the Website.

REPRESENTATION AND WARRANTIES

You hereby represent and warrant that:
You shall provide and maintain correct information on the Teacher Profile at all times, and shall provide correct tutorial content during Sessions;
You shall comply with the Terms and policies of the Company, and shall access the Website in compliance thereof;
You shall interact with the Students only through the Website and the infrastructure provided thereat;
You shall maintain records of all communications with the Students, and shall provide the same to the Company as and when requested;
You shall immediately report any violation of the Terms or other policies of the Website;
You provide respectful and accurate feedback to the Students;
You shall maintain the privacy of Students, and shall not share any personal information of Students that You may have access to or become aware of;
You shall provide complete support to the Company in resolving any disputes, any anti-fraud actions, or any other matter concerning the Website

You hereby agree and warrant that You shall not:
provide any information or content, whether during a Session or otherwise, that violates or infringes any intellectual property rights of any third-party;
post or provide any offensive, hateful, plagiarized, pornographic, misleading, or libelous information or content;
ask any Student to provide any personal information or document, including but not limited to contact details, date of birth, or any official document;
provide Your personal information other than available on the Website;
post or provide any unsolicited or unauthorized material, advertising or promotional content, spam emails, or any other form of solicitation through the Website;
use the Website for purposes other than the authorized;
access account of any other user or Student in any unauthorized manner;
impersonate any other user or Student of the Website;
engaging in any activity that prevents or restricts other users of the Website, including other Teachers and Students, to access the Website and its services;
offer any incentive or benefit for soliciting positive feedbacks from the Students;
manipulate the Website and users in any manner to boost Your ratings on the Website;
provide any information or document that is false, forged or that has been acquired fraudulently;
advertise or promote any third-party services or content;
encourage students to avail the Session in a manner other than through Website, or to make financial arrangement (including for acceptance of payments) in any manner outside the Website.

MISCELLANEOUS

Infringement.
You shall be obligated to comply with this Teacher Policy, which includes representation and warranties specified hereinabove at all times, and any violation shall be rendered as a material breach of the Terms of the Website.

In case of an infringement or breach of any provisions of this Teacher Policy, the Company may initiate all or any of the following actions against You:
Cancel Your listing as a Teacher for Sessions;
Suspend Your Registration and associated membership account;
Suspend Your Teacher Wallet;
Terminate Your Registration and associated membership account;
Forfeit Credits in Your Teacher Wallet;
Enforce its indemnification rights and proceed for injunctive reliefs;
Initiate legal proceedings against You and seek remedies under court of law.

At its discretion, the Company may offer You a reasonable opportunity of being heard before initiating any actions against You.

Policy Updates. The Company reserves the right to update this Teacher Policy from time to time without any prior communication. You shall be responsible to keep Yourself updated with the latest version of this Teacher Policy.

Promotions. The Company may run promotions on various platforms and may offer vouchers and coupons, whether for any consideration or otherwise. You may participate in such promotions, or use such vouchers and coupons, by which, You agree to abide by the terms attached to such promotions, vouchers or coupons.

Marketing. You hereby agree and authorize the Company to use Your Teacher Profile (including any introduction video, if any) in its marketing, promotions, and advertising activities, and for the purpose, the Company may use the same on or through any third-party entities or service providers.

Authorization. You hereby grant to Student the unconditional right to use, view, and copy Your content provided during Session solely for personal and non-commercial education purposes.

CONTACT

For any queries, assistance, suggestions, or complaints concerning this Teacher Policy, You may contact the Company anytime through its customer care services at support@50teachers.com.

THIS POLICY SHALL BE SUBJECT TO THE DISCLAIMER FOR WARRANTIES AND DAMAGES, LIMITATION OF LIABILITIES, INDEMNITY AND DISPUTE RESOLUTION MECHANISM SPECIFIED IN THE TERMS.

Payment policy

This payment policy (“Policy”) forms an integral part of our Terms and Conditions (“Terms”) of the Website. You must read, understand, agree to, and be bound by the Policy. You must not avail the Services (as defined in the Terms), in any manner, in case You do not expressly accept this Policy in its entirety.

This Policy explains and sets forth the terms with respect to the payment mechanism employed by ‘50Languages LLC’ (hereinafter referred to as "We" or "Us" or "Our" or “Company”) on its Website (as defined in the Terms) to enable you as a user of the Website (hereinafter referred to as “You”, “Your”, “User”) to access the Services. Any payments made by You in accessing the Services through the Website shall be subject to the terms set forth in this Policy.

This Policy, as updated or modified from time to time, constitutes a binding agreement between You and Company and shall govern the relationship between You and Company with respect to any payments made through the Website to access the Services. You must read, understand, agree to, and be bound by, the Policy before accessing the Services. You must not access the Services in any manner in case You do not expressly accept this Policy in its entirety.

SESSIONS

Reservation. You understand that, as part of its Services, the Company offers personalized tutorial sessions (“Session(s)”) through the Website, whereby the User can reserve a live session at a predetermined date and time with a Teacher (as defined in the Terms) registered on the Website.

Procedure. The procedure of reserving a Session with a Teacher, including confirmation, conducting or cancellation of a Session by such Teacher within a prescribed time, shall be as specified in the Terms.

Platform. You acknowledge and agree that the role of the Company is limited to providing a platform to host a live session between a Student and a Teacher, where such Student and Teacher are, at all times, bound by the terms, guidelines, disclaimer, and other policies published on the Website and the applicable laws.

SESSION FEE

Fee. The Company offers its Sessions on a chargeable basis on the Website, whereby, to access the Sessions, You, as a registered user on the Website, shall be required to pay specified charges (“Session Fee”).

Virtual Currency. The Session Fee is payable by way of redemption of credits (“Credits”), which is a virtual service currency created by the Company for the purpose of paying the Session Fee on the Website. You shall be required to purchase Credits by making a Payment (as defined hereinafter) through an approved Payment Method (as defined hereinafter). The Credits can only be used to pay the Session Fee to access Sessions on the Website and shall have no monetary value outside the Website.

Credits Cost. Credits shall bear a predetermined cost as specified on the Website, may be updated from time to time, and accordingly, the User may purchase an appropriate number of Credits after making requisite Payment (as defined hereinafter).

Student Wallet. Each student shall have a virtual student wallet (“Student Wallet”) linked to their membership account on the Website. The Credits purchased by a Student shall be credited to the Student Wallet, while any redemption of Credits shall be debited from the Student Wallet. The Student Wallet shall reflect the outstanding balance of Credits and can be used for redemption.

Session Fee. Each Session shall have a predetermined Session Fee as specified at the relevant page of the Session and/or Teacher on the Website. Such Session Fee shall be specified in terms of a specified number of Credits. The Credits are linked to Sessions, and for booking a Session, the Student shall be required to redeem Credits to make the payment towards Session Fee. The payment of the Session Fee shall enable the Student to book and access a Session with the Teacher for a specified duration and for a specified number of times. Subject to other rules, guidelines, policies, terms, and conditions, the Sessions may be conducted over the internet through any audio/visual mechanism, as may be decided by the Company and specified on the Website.

Terms. The rules, guidelines, policies, terms, and conditions of Sessions offered, including time, limits, and duration of Sessions, shall be stated on the Website. It shall solely be Your responsibility to understand and accept such rules, guidelines, policies, terms, and conditions on the Website before making any payment towards purchasing Credits and paying the Session Fee. Any payment towards purchasing Credits or paying Session Fee shall mean that You have duly read, understood, and agreed to rules, guidelines, policies, terms, and conditions.

Lapse. You are permitted to reserve a Session bearing a predetermined date and time, and You are required to attend the same. However, in case You fail to access such reserved Session at such prescribed date and time, the right to access such Session shall be deemed to have lapsed and been waived by You. You agree that upon such lapse, the Company shall not be obligated to refund or adjust in any manner any Session Fee paid by You.

Refund. You agree that the Company has a strict no-refund policy except for any reason stated herein explicitly, the Company shall not, on any occasion, refund any payment made towards purchase of Credits.

Taxes. All Session Fees specified on the Website shall be exclusive of applicable taxes in accordance with the applicable laws.

Credits Purchase. Credits may be purchased by a User at any time irrespective of the fact whether such User intends to reserve any Session and pay for the Session Fee. However, such Credit may only be used for availing Services (including Sessions) on the Website at any subsequent time.

PAYMENT BY STUDENTS

Payment Method. You may make any payment towards purchasing the Credits (“Payment”) through third-party payment service providers such as ‘Paypal’ and ‘Stripe’, and/or any other payment mechanism as may be allowed by the Company on the Website from time to time (collectively the “Payment Methods”).

Payment Currency. All Payments shall be made in United States Dollars (USD), that is the lawful currency of the United States of America, and the Company shall not be responsible for any fluctuations in exchange rates. For this purpose, You may contact Your third-party payment service provider for necessary safeguards, including any currency conversion charges, which You shall solely be

Third-party Processing. You acknowledge and agree that payments made through Payment Methods are processed by third-party payment service providers and may require certain authorizations to process the payments. The Company shall not be responsible for any delays or denials/rejections by such third-party payment service providers, and processing of payments shall solely be in accordance with their policies and procedures, and the Company shall not in any way be responsible for the same. Nonetheless, You shall immediately communicate any failed payment to the Company along with the transaction ID or transaction reference number and other relevant details. You agree that in the event any of Your payments are delayed or eventually declined for reasons beyond Our control, the Company shall not be held liable in any manner whatsoever. Once a payment/transaction is authorized and is credited to Our banking account, the requisite Credits shall be credited to Your Student Wallet, which You may use to access the Sessions (and other Services) subject to other rules, guidelines, policies, terms, and conditions of the Company.

Third-party Charges. You acknowledge and agree that the aforementioned third-party payment service providers employed by You to make Payment may charge a certain fee, commissions, or charge of other types, towards which You shall solely be responsible, and which shall not be rendered as a part of Payment made to the Company. You are advised to peruse the relevant terms of such Payment Methods before making any Payment to Company.

Transaction Error. You have the right to request cancellation or reversal of a payment transaction at any point in time owing to any erroneous or duplicate payment. Such cancellation or reversal shall be approved by Company solely at its discretion, in which case if the payment is already successfully made, the transaction may be reversed, and the payment may be credited back into Your account associated with Your original Payment Method. Any such cancellation or reversal request shall be accompanied with sufficient evidence to support Your request and to enable the Company to take a decision.

Obligations. Without prejudice to the foregoing, You shall be prohibited from using any Payment Method not belonging to You, or to which You are not authorized to make any payment to Company. You shall be solely responsible any loss or damage incurred to the Company or any third-party owing to the unauthorized use of any such Payment Method and consequently, You shall be obligated to compensate the Company or any such third-party to make good such loss or damage incurred. Additionally, the Company shall be at liberty to initiate and proceed with any legal proceeding against You in accordance with the applicable laws. Any act in violation of this clause by You shall be deemed a gross violation by Us, and shall result in termination of Your account with Credits outstanding in Student Wallet confiscated.

PAYMENT TO TEACHERS

Confirmed Session. For every Confirmed Session (as defined in the Terms) that is completed by a Teacher, the Teacher shall be eligible the Session Fee paid by the Student, after the deduction of Commission (as defined hereinafter) in the manner specified hereof.

Every Teacher registered with the Website shall be allotted a virtual wallet (“Teacher Wallet”) where the Session Fee deduction of Commission (as defined hereinafter) shall be deposited. It may then be withdrawn by the Teacher (“Withdrawal”) in accordance with the terms hereof. Accordingly, the Teacher shall be paid by way of Credits duly credited in the Teacher Wallet.

Commission. The Company shall charge a commission at the rate of 10% of the Session Fee (“Commission”), and resultingly, the Session Fee after deducting such Commission shall be paid to the Teacher by way of appropriate credit to the Teacher Wallet.

Withdrawal. The Teachers shall be entitled to withdraw the balance in Teacher Wallet through third-party payment services providers such as ‘Paypal’ and ‘Stripe’, and/or any other payment mechanism as may be allowed by the Company over the Website from time to time (collectively the “Withdrawal Methods”).

Credits Transfer. Any transfer of Credits to Teacher Wallet shall be after a Session Success (as defined in the Terms) is confirmed by the Student attending the Session. In the event where a Student fails to Session Success within a period specified in Terms, the Teacher may raise Session Dispute (as defined in the Terms).

Withdrawal Currency. All Withdrawals from Teacher Wallet shall be in USD, and the Credits shall be converted to its corresponding monetary value in accordance with the conversion rate at that time.

Third-party Charges. You acknowledge and agree that third-party payment service providers under Withdrawal Methods may charge certain fees, commissions, currency conversion fees or charges of other types, for which You shall be solely responsible. You are advised to peruse the relevant terms of such Withdrawal Methods before withdrawing Credits from Teacher Wallet. We are not responsible for any delays or denials/rejections by such third-party payment service providers, and the processing of payments shall be solely according to terms of their policies and procedures.

Disbursement Period. Unless there is any Session Dispute, any Withdrawal from Teacher Wallet is permitted after completion of 2 days from the date of notification of Session Success by the Student.

Taxes. All Withdrawals shall be subject to taxes (including withholding tax) and duties as may to the Company and the Teacher under applicable laws, and towards payment of which Teacher shall solely be responsible.

REFUND POLICY

General. You agree that the Company has a strict no-refund policy, except for any reasons stated herein explicitly he Company shall not, on any occasion, refund any payment made towards Charges.

Refund Reasons. The cancellation of Sessions shall be subject to the Cancellation Policy of the Company, and for the reasons specified herein below (“Refund Reasons”) the Charges paid by You shall be refunded back to Your Student Wallet:
Where You have canceled the Confirmed Session at any time on or before 24 (hours) of the scheduled time of Session.
Where any Confirmed Session is canceled by the Teacher.
Where, though not canceled, the Teacher fails to conduct the Session.

No Refunds. Company be responsible for refunding Your Credits for reasons other than Refund Reasons explicitly stated herein above.

Ineffective Session Fee. The Teachers shall not be entitled to the Session Fee (by way of transfer of Credits to Teacher Wallet) on account of Refund Reasons.

Refund Request. You may request the Company for a refund of Session Fee by sending an email to the Company at refund@50teach.com citing in detail the reasons for such request. You agree that the Company, at its sole discretion, may choose to accept such request, with or without modification, or reject such request without assigning any reasons, and without creating any liability whatsoever.

CREDIT EXPIRY

Continuing Credits. The Credits available to a Student or Teacher shall remain valid as long as such Student/Teacher continues to be an active registered member of the Website.

Inactive Membership. In the event where the account of a Student/ Teacher remains inactive for a continuous period of 12 (months), the outstanding balance of Credit in their Student Wallet or Teacher Wallet, as the case may be, shall expire. In such an event, the Company may permit one-time reactivation wherein such Student/ Teacher may make a request to the customer support of the Company, and the Company may reactivate such expired Credits. The validity of such reactivated Credits shall be 12 (months) from the date of reactivation. Upon any subsequent account inactivity for a continuous period of 12 (months), the outstanding Credits shall expire.

Membership Termination. In the event where Your membership account is terminated by the Company for reasons of default or violation of any Terms or guidelines or policy of Website, any outstanding balance of Credits shall be confiscated.

Responsibility. The Company shall in no manner be held responsible for any loss or damage incurred to You on account of any expiry or confiscation of outstanding Credits in accordance with the provisions hereof.

MISCELLANEOUS

Non-Circumvention.

Teachers shall not engage in any activity or action that may result in circumvention of Commission payable to the Company, including but not limited to, (i) by offering or soliciting, or accepting offer or solicitation from parties identified through the Website, or by contracting, invoicing, paying, or receiving payments in any manner other than through the Website; or (ii) by reporting or listing an invoice at a price lower than that agreed upon through the Website; or (iii) by charging a fee different from that agreed on the Website; or (iv) by referring a Student to any third-party or portal for conducting sessions similar to Sessions.

Any violation of the above-mentioned provision shall be rendered as a gross violation, and the Company may terminate the membership account of the defaulting Teacher without any notice. Any outstanding balance of Credits shall be confiscated by the Company.

The Company shall in no manner be responsible any loss or damage incurred by the defaulting Teacher on account of termination of membership account or confiscation of outstanding Credits the provisions hereof.

Session Packages. The Company may offer Session Packages from time to time, whereby such a Session Package may comprise of one or more Sessions integrated in the form of a course or otherwise. Such Session Packages shall include a predetermined number of Sessions with prescribed consolidated Charges and shall have an expiry date on or before which such predetermined number of Sessions shall be conducted by Teacher and be attended by the Student. In the event that any Sessions in a Session Package are pending, and such Session Package expires, Company shall not be responsible refunding any associated Credits unless otherwise refundable under the cancellation policy and refund terms specified hereof.

Rounding-off. Any fractional amount shall be rounded to the nearest USD.

No Deposits. You understand and acknowledge the fact that the Company is neither a bank nor a financial institution, and offering Credits is neither a banking nor a financial activity. The offering of Credits is merely a payment service, and shall not be obligated towards payment of any interest on the amount accumulated in the form of Credits. The outstanding balance of Credit in Teacher Wallet or Student Wallet shall not in any manner be rendered as insured deposits. By accessing the Services and purchasing the Credits, you acknowledge and agree that the Company is neither acting as a trustee nor in any other fiduciary capacity concerning Your funds regarding Credits.

Chargeback Fraud. Any activity constituting a chargeback fraud is strictly prohibited by the Company, and any activity by a User classified as a chargeback fraud by the Company shall be rendered as a gross violation of terms of the Website. In such cases, the Company may immediately terminate the membership account of such User without prior notice and with any outstanding balance of Credits confiscated, and with no obligation (financial and non-financial) whatsoever. Additionally, the Company may initiate appropriate legal proceedings under applicable laws against such User. The Company shall not be responsible for any loss or damage that may be incurred by such User or any third-party as a result of any resulting action of the Company. The User shall be solely responsible for any loss or damage as may be incurred by the Company or any third-party as a result of aforementioned fraudulent action of User.

Promotions. The Company may from time to time run promotions on various platforms and may offer vouchers and coupons, whether for any consideration or otherwise. You may participate in such promotions, or use such vouchers and coupons, the terms attached to such promotions, vouchers or coupons. At the sole discretion of the Company, and in accordance with the attached terms, the Company may offer free Credits to Users, which may be used to access the Sessions and other Services on the Website.

Validation of Credits. The Credits shall be rendered as valid only when purchased through the Website, through an authorized partner of the Company, or by way of participation in any promotions offered by the Company. Any Credits purchased by a User through sources other than the aforementioned sources shall be rendered as invalid and cannot be used to access the Services. The Company shall accept no liability for any loss or damage incurred by any User as a result of any unauthorized purchase of Credits.

CONTACT

For any queries, assistance, suggestions, or complaints concerning any payments or Credits, You may contact Us anytime through Our customer care services at support@50teach.com.

THIS POLICY SHALL BE SUBJECT THE DISCLAIMER FOR WARRANTIES AND DAMAGES, LIMITATION OF LIABILITIES, INDEMNITY AND DISPUTE RESOLUTION MECHANISM SPECIFIED IN THE TERMS.

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